Updated 2026-10-05
Smart Word Search Support
If something does not work or is unclear, write to us. A person answers, usually within a few days.
Before you write
- Mention your iOS version and iPhone model.
- Describe what you did and what you expected to see.
- Do not send medical documents or personal records; they are not needed for troubleshooting.
Frequently asked questions
What is free and what is in Pro?
Levels A1 and A2, a vocabulary of up to 50 words, two repetition intervals and two hints per round are free. Pro unlocks B1 to C2, the full vocabulary, all intervals and extra hints. Pro is bought through the App Store as a subscription or a one-time purchase.
Do I need internet?
Not to play. All topics and words ship inside the app. The network is used only for App Store purchases and, if you turn it on, for anonymous statistics.
Do you collect statistics?
Only if you switch on Anonymous statistics yourself. It is off by default, and no install identifier exists until you enable it. Switch it off and the queue and identifier are deleted.
Are there ads or an account?
Neither. Progress is stored on your device.
How do I delete my data?
Delete the app. Your vocabulary and progress go with it. If you had statistics on, tap Delete telemetry identifier in settings first.